Uptitek Cookie Management Policy

1. Introduction and General Terms

Uptitek understands how critical personal information is to lawyers and law firms, particularly in relation to client data. This is why Uptitek is committed to protecting your personal information when you are using Uptitek services (‘Services’ or ‘Website’). This Cookies Management Policy relates to our use of any personal information we collect from you via any Uptitek website that links to this Cookies Policy. Our Cookies Policy also applies to our use of any personal information you provide to us by email, phone, SMS, letters, and other correspondence, and in person.

Uptitek is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with applicable laws concerning personal-information protection.

Transmissions over the Internet are never 100% secure or error-free. This is why at Uptitek, we take reasonable steps to protect your personal information from risks. These risks include unauthorized access, alteration, disclosure, or destruction. We also protect your personal information from loss or misuse. If you have any concerns that your personal information may have been compromised, please do not hesitate to get in touch with us immediately.

The Internet is interconnected with hyperlinks to websites that may not be under complete control. Uptitek Websites may contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. Those policies will govern the use of personal information you submit to them when visiting these websites. Your personal information may also be collected by cookies. Uptitek does not accept any liability or responsibility for these third-party websites’ privacy practices. You accept that your use of such third-party websites is at your own risk.

2. What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, mobile phone, or tablet (device), or web browser from a website's computer and stored on your device's hard drive. If your browser's preferences allow it, each website can send its own cookie to your web browser. Many websites do this whenever a user visits their websites in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. You can change your cookie settings on your device or web browser. But if you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Uptitek Websites. You can of course can change your cookie settings any time you wish to.

On Uptitek Websites, cookies record information about your online preferences. This enables us to tailor our Website or services to your interests and needs.

When you visit Uptitek Website, the pages you see—along with a cookie—are downloaded to your device or web browser. Many websites work this way because website publishers are able to use cookies to for instance find out whether the device—and probably its user—has visited the website before, and other things. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

3. What information will Uptitek collect about me?

a) When you access, sign up to, or participate in, any of Uptitek services, activities, or online content—such as newsletters, mobile notifications, live chats, message boards, web notifications, or telephone or text Uptitek—we may receive personal information about you. This information can consist of your name, email address, feedback, questions, or queries you leave; IP address, postal address, telephone or mobile number, web-browser version details, as well as information collected about your use of Uptitek Services.

b) Where we provide personalised services, we may ask your permission to review third-party data about you, for example, your LinkedInk or Twitter feeds, to get to know you better and to provide more effective personalisation and enhance user experience. Our services may enable you to sign-in via a third-party service, such as LinkedIn. If you choose to sign-in via a third-party app, you will be presented with a dialog box which will ask your permission to allow Uptitek to access your personal information, for example your name, email address, and any other information you have made publicly accessible). Please note that any information that is not required by the particular service you have opted to use will not be retained by Uptitek.

c) Uptitek collects information about how you use Uptitek websites or other Uptitek content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the Internet.

4.How does Uptitek use cookies?

Uptitek uses different types of cookies for different things, such as:

a) Analyse how you use Uptitek;

b) Give users better, more personalised experience;

c) Recognise when users signed into Uptitek account;

d) Understand the profile of our visitors and help us provide you with a better user experience;

e) Serve some targeted advertising on Uptitek Websites to all users;

f) To provide our services, activities or online content, to provide you with information about them, and to deal with your requests and enquiries;

g) To provide you with the most user-friendly online navigation experience;

h) To keep the licensing database accurate and up to date;

i) To use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries;

j) To carry out administrative analyses and research for the purpose of improving the services offered by Uptitek. (This can include using geo-demographic information from external sources, where this helps us ensure we are making something for everyone); and

k) To support marketing and strategy, we may use and disclose information in aggregate by not identifying any individual user.

If Uptitek plans using your personal information for any other purposes, we will ensure that we notify you first.

We may use information which we hold about you to show you relevant advertising on third-party sites (e.g. Facebook, Google, Instagram, Linkedin, and Twitter). This could involve showing you an advertising message where we know you have a Uptitek account and have used Uptitek products and services. If you don’t want to be shown targeted advertising messages from Uptitek, some third-party sites allow you to request not to see messages from specific advertisers on that site in future. If you want to stop all personalised services from Uptitek, including targeted advertising messages on third-party sites, you can visit Your Uptitek account settings to disable personalisation there.

5. Types of Cookies Uptitek Uses

a) Strictly Necessary Cookies

These cookies allow the user to use all the different parts of Uptitek.com without which the services that a user has requested cannot be provided. Examples of how strictly necessary cookies are used include:

  • i. Signing into Uptitek;
  • ii.Remembering previous actions such as text entered into a registration form when navigating back to a page in the same session; and
  • iii.Remembering security settings which restrict access to certain content.
b) Session Cookies

These are temporary cookies that expire when you close your browser. A session cookie assigns a randomly generated, unique identification number to your device when you access the Website. Assigning your device a number facilitates the proper functioning of the features of our Website by permitting us to maintain a persistent ‘state’ for your session, including information relating to orders that you may place. We also use session cookies to collect anonymous information (i.e., information that does not identify you personally) about the ways users use the Website, such as pages they visit, links they use, and how long they stay on each page. We analyse this ‘click-stream information’ to better understand our user’s interests and needs and to improve the content and functionality of the Website.

Functional Cookies.

These help Uptitek personalise Uptitek to you. For instance, remembering your preferences and settings so if you set a location on Uptitek homepage, we’ll remember it using functional cookies. They also remember your choice of searches and favorites and help fulfill requests by you such as commenting on a blog

Examples of how strictly necessary cookies are used:

  • i. Flash cookies, which are stored on your hard drive, not your browser;
  • ii.Remembering if you visited the Website before so that messages for new visitors are not displayed to you;
  • iii.Remembering settings applied to the Website, if any, such as colour, font size, and layout.
c) Persistent Cookies

Unlike a session cookie, persistent cookies do not expire when you close your browser. It stays on your device until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to ‘tag’ your device so that the next time you visit (or someone using your device visits), our server will recognize you, not by name, but by the ‘tag’ on your device. This will enable us to provide you with a personalised experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use the Website, for example, how people use the Website on their first visit and how often they return. Using persistent cookies permits us to provide you with a more personalized experience and, in some cases, may save you the trouble of re-entering information already in our database.

d) Targeting or Advertising Cookies

These cookies may be placed on your device by us or our trusted third-party service providers. Targeting or advertising cookies remember that you have visited a website and use that information to provide you with advertising which is tailored to your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Although this type of cookies can track your activity around the Internet, they cannot identify you personally. Without these cookies, online advertising you encounter will be less relevant to you and your interests.

f) JavaScript Tags/Pixels

These are used by us to collect anonymous information about the use of the Website by our users, and to deliver customized or targeted content to you on the Website and through our partners. We may use JavaScript tags to anonymously track how visitors interact with our Website, including where they came from and the manner in which they use our Website.

g) Performance Cookies

These help us understand how people are using Uptitek, so we can make it better and improve on the performance of Uptitek.

Examples of how performance cookies are used:

  • i. To collect information about which web pages visitors go to most often so we can improve the online experience;
  • ii. Error management to make sure that the website is working properly;
  • iii. Testing designs to help improve the look and feel of the Website.

6. Third Party Cookies in Embedded Content on Uptitek Pages

Please note that during your visits to Uptitek websites you may notice some cookies in embedded contents that are not related to Uptitek or Uptitek’s partners.

To support what we do, we may sometimes embed content from social media and other third-party websites. This is why you may be presented with cookies from these websites when you visit a page containing such content. These third-party cookies may track your use of Uptitek websites. Uptitek does not control the dissemination of these cookies and you should check the relevant third party's website for more information. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Uptitek websites. To change your cookies setting, please see clause 8 below.

Where Uptitek embeds content from social media and other third-party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes. Uptitek does not control this. For more information, see the Google webpage ‘How Google uses data when you use our partners’ sites or apps’.

8. How to Clear, Enable, or Reject Uptitek Cookies

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser. You may reject the setting of some cookies or all cookies.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

To find out more about Cookies, including how to see what Cookies have been set and how to manage and delete them, visit en.wikipedia.org/wiki/HTTP_cookie or www.aboutcookies.org. Please note that Uptitek has no affiliation with, and is not responsible for, these third party websites

Please note that if you use your browser settings to block all cookies—including strictly necessary Cookies—you may block your access to or use of parts of our Website or its functionalities.

9. Other Information Collected from Web Browsers

Your web browser may also provide Uptitek with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Uptitek and this may be captured by performance cookies

If you have any concerns about the way that we use cookies or respect your settings, please contact us at dpo@uptitek.com.

10. Changes to Uptitek's Cookies Management Policy

This Cookies Management Policy may be updated from time to time. You may wish to check it each time you submit personal information to Uptitek. The date of the most recent revisions will always appear on this page. If you do not agree to these changes, please do not continue to use Uptitek websites to submit personal information to Uptitek. If material changes are made to the Cookies Management Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Cookies Management Policy changes).

11. How long will Uptitek keep your information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Uptitek. If you delete your Uptitek account, then your personal information is deleted immediately, and the remaining information is anonymised for analytical purposes.

12. Can I delete my data?

1By deleting your Uptitek account, you will erase any personal information in your account that we have about you. We hope you don’t get to delete your account with Uptitek, but should you have to, you can be rest assured that your data will not be abused. Data about how you used Uptitek may not be erased, but any data we hold about use be made anonymous. To delete your account, simply login to your account with your registered username and password and locate ‘Delete Account’.

13. Can I find out what personal information Uptitek holds about me?

You are entitled to request a copy of the personal information Uptitek holds about you by submitting a Subject Access Request by emailing. dpo@uptitek.com. There is a £10 fee for each request, which you can pay by cheque. We won’t cash the cheque until the day we send the requested information. We will also require that you prove your identity with 2 copies of approved identification). We will try to respond to your request as soon as we can, but this could take up to 40 days. Also, we will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. But there are circumstances when we may not be able to provide the information you have requested because Uptitek does not hold records indefinitely after accounts have been closed.

If you are within the UK, please address requests and questions about this or any other question about this Cookies Management Policy to the Data Protection Officer, Maclarin Building, 4 Bishops Square, Hatfield, AL10 9NE, ( dpo@uptitek.com ).

14. Contacting Uptitek about this Cookies Management Policy

If you have any questions or comments about this Cookies Policy, please contact: The Data Protection Officer Maclarin Building, 4 Bishops Square Hatfield, AL10 9NE Email: dpo@uptitek.com

Published: July 31, 2018